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David Chen

Stuttgart

Former IT director at a major European retailer, David built carrier integrations for 200+ transport partners. Now consults on API migrations and EDI modernization.

Carrier API Data Validation: Essential Rules and Strategies to Prevent Shipping Disruptions

Carrier API Data Validation: Essential Rules and Strategies to Prevent Shipping Disruptions

Last month, I watched a major European retailer lose €180,000 in revenue during Black Friday because their DHL Express API integration failed validation on address formats. The shipments went through, but delivery attempts failed at a 23% rate. Their operations team spent the following week manually calling customers and

Hybrid EDI/API Integration: The Smart Migration Path for Carrier Connectivity in 2025

Hybrid EDI/API Integration: The Smart Migration Path for Carrier Connectivity in 2025

Most European shippers trying to modernize their carrier connections face the same dilemma: their EDI systems work, but APIs promise faster integrations and real-time data. The solution isn't choosing one or the other – it's building a hybrid EDI/API integration strategy that leverages both protocols while

Automated Carrier Onboarding: Implementation Guide for 80% Faster Integration Workflows

Automated Carrier Onboarding: Implementation Guide for 80% Faster Integration Workflows

Manual carrier onboarding is expensive. Automated carrier onboarding processes can deliver up to 80% time savings compared to manual methods, while companies like Shippeo guarantee that 90% of carriers will be onboarded in less than 30 days. For European shippers managing dozens or hundreds of carrier relationships, these numbers represent

Building API Failover Systems for Carrier Connectivity: Enterprise Strategies for Zero-Downtime Shipping Operations

Building API Failover Systems for Carrier Connectivity: Enterprise Strategies for Zero-Downtime Shipping Operations

When DHL's API went down for six hours last November, a major electronics retailer in Germany couldn't process 3,200 shipments. Their TMS kept retrying the same failed endpoint while orders backed up. No backup carrier was configured. No manual procedures were in place. The result?