Carrier API Health Monitoring: How European Shippers Can Build Early Warning Systems to Prevent €100,000+ Integration Failures in 2025
DHL Express dropped its tracking API for 90 minutes during peak Black Friday traffic, leaving major European retailers unable to update customers about €43 million worth of shipments. The silent failure only triggered alerts when customer complaints flooded support desks.
Sound familiar? Average weekly API downtime rose from 34 minutes